Payment methods accepted? We accept all major credit cards and PayPal. What sales tax is applied? Sales tax is automatically computed by our system based on the state to which the item is being sent. Do you gift wrap? Yes, we will happily gift wrap the gift sets only at no cost to you. With the gift wrap option, we wrap it in glossy, high-quality wrapping paper. We also include a handwritten, personalized gift enclosure.
SHIPPING Shipping costs? Shipping will be based on flat fee of $9.95 to individual consumers. Shipping is free for consumer purchases over $100. When will my order be shipped? In general, orders are shipped within 1-2 business days of the order. How long will it take my merchandise to arrive? Unless noted, your order will arrive within a week. Merchandise shipping directly from Israel should arrive within two weeks. RETURNS & REPLACEMENT Return policy? We want you to be completely happy with your purchase. Therefore, unused items in their original packaging may be returned within 30 days of purchase for a full refund. Refunds will be made in the original form of payment. Please contact us at firstname.lastname@example.org and we can assist with your return. Note that the original shipping and handling charges cannot be refunded, and the return shipping price will be deducted from the amount refunded. We will have a restocking fee of $5 per item. We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. Cancellations? If we haven’t begun processing your order, we are happy to cancel it, crediting the original form of payment made.
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